Describe a good service you received from a company or business.
You should say:
what company or business it was
what the service was
who gave you the good service
and explain explain why you think it was good service.
Part3
1.What are some examples of jobs that include a lot of contact with the public?
2.When dealing with the public, what should a company employee pay particular attention to?
3.What's an example of a difficult situation involving the public that an employee might need to deal with?
4.What personal qualities do such employees who work with the public need to have?
5.Do you think people can be trained to have those qualities?
6.How can (or, could) a company or business (or government department) train employees for this?